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Supported housing cap: there is a better way

Read our chief executive Yvonne Arrowsmith’s view on the impact the local housing allowance cap will have on our vulnerable and elderly residents

East Thames wins Complaints Handling Award

We are delighted to announce that East Thames has beaten the competition to take home the top prize in the not for profit and charity category of the inaugural UK Complaint Handling Awards.

Help up improve our services

We’re working hard to improve our services to you, and we’d love to hear what your thoughts are, good or bad. By telling us what you really think, you’ll be at the heart of any service improvements we make.

L&Q group shortlisted for First Time Buyer Reader's awards

East Thames and L&Q have been shortlisted for an impressive six First Time Buyer Reader's awards. Voting closes on Monday 10 April, read more to find out how to vote and help us win!

East Thames makes the cut for the UK Housing Awards 2017

East Thames makes the cut for the UK Housing Awards 2017

We’re pleased to announce that East Thames has been shortlisted for its outstanding approach to digital inclusion in the UK Housing Awards.

Looking for resident news?

Visit streetbystreet.co.uk, our new website for all of our resident news! 

Have you received excellent customer service?

If you feel an East Thames staff member has delivered great customer service to you and deserves recognition, you can nominate them for a WOW! Award. You'll find the form under 'Residents'.

Find your home

Who we are

East Thames is one of the largest providers of affordable housing in east London and Essex. We own and manage almost 15,000 homes. But we’re more than just a landlord – we also build new homes, provide care and support services and offer employment and training programmes.

We know that providing a safe and well maintained home is the most important part of our work, but our philosophy has always been to help people improve their neighbourhoods and their lives.

In December 2016, we merged with L&Q to become a wholly owned subsidiary of the L&Q Group. You can find out more about the merger and its benefits here.