0300 303 7333

Anti-social behaviour

Anti-Social Behaviour (ASB)

Our residents should be able to enjoy their homes in peace and feel safe and secure. We expect all our residents to behave in a respectful and courteous way towards their neighbours. We take any reports of anti-social behaviour very seriously and we will work with you to resolve unacceptable behaviour.

What is Anti-Social Behaviour?

Anti-social behaviour (ASB) is acting in a manner that has caused or is likely to cause harassment, alarm or distress to one or more persons not of the same household.

How to diagnose ASB

We've put together a tool so you can diagnose whether the problems you're experiencing are anti-social behaviour to be dealt with by East Thames, or a matter for the police or your local council. To diagnose ASB, click here


Contact the police to report any anti-social behaviour and obtain a crime reference number by calling 101. If at any point you feel your life is at risk please call 999.

If you feel you are a victim of anti-social behaviour please report it by contacting us:

East Thames

Monday to Friday: 8am to 6pm.
0300 303 7333

More help and advice:

Victim Support

Monday to Friday: 9am to 9pm
Saturday and Sunday: 9am to 7pm
Bank Holiday: 9am to 5pm
0845 30 30 900
18001 0845 3030 900 (Typetalk users)



Operate 24 hours
Unless it is an emergency, you should call 101
In the event of a crime happening, someone is injured or your life is in danger call 999