Contact us

By phone
Phone: 0845 600 0830 Open 24 hours a day, 7 days a week*

   
By email
info@east-thames.co.uk
   
In person
East Thames Group
29-35 West Ham Lane
Stratford
London E15 4PH

Our dedicated Front of House team are happy to deal with your enquiry in person.

Opening hours:

8.30am-6pm, Monday-Friday

Find us - view map
   
Residents

Contact your neighbourhood manager directly.

To report a repair, pay your rent and discuss any other issues with your home, please call 0845 600 0830.
   
Looking for a new home?

For information on homes we have available, email properties@east-thames.co.uk or call 0845 600 0830.
   
Press and media enquiries

Sally Raphael, Head of Marketing & Communications
Tel: 020 8522 3436
Email: sally.raphael@east-thames.co.uk

Niki Nixon, PR and Communications Manager
Tel: 020 8536 8769
Email: niki.nixon@east-thames.co.uk
   

Website enquiries

Rably Malik, Digital Communications Officer
Tel: 020 8536 8898
Email: rably.malik@east-thames.co.uk

 

Note:

*Only emergency repairs are carried out outside of our Customer Contact Centre opening hours which are 8.30am to 8.30pm Monday to Friday.

 

 

Other pages within this section