Performance really matters to us. That is why we try hard to continually improve our services to our customers and other stakeholders through a process of continual assessment and service reviews.
Every quarter, we measure our performance under the following categories:
- Customer services and tenant involvement
- Quality of home and repairs
- Neighbourhood and community
- Lettings and tenancy management
You can see our performance for the last quarter in the latest edition of our residents' magazine.
Annual report 2013/14
Read all about our work in our 2013/14 annual review.