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Our performance

Our performance

Performance really matters to us. That is why we try hard to continually improve our services to our customers and other stakeholders through a process of continual assessment and service reviews.

Every quarter, we measure our performance under the following categories:

  • Customer services and tenant involvement
  • Quality of home and repairs
  • Neighbourhood and community
  • Lettings and tenancy management

You can see our performance for the last quarter in the latest edition of our residents' magazine

Annual report 2013/14

Read all about our work in our 2013/14 annual review