0300 303 7333


Personalised support has changed the way people receive care and support services. It puts you in control and East Thames can help you make the most of it.
Our personalisation service allows you to create a personal support package, and you can use this service for as little or as much support as you want. The key areas we can help you with are:
  • Working with you to create your support plan.
  • Helping you arrange funding for your support through either your local council or other means.
  • Acting as your broker, to help you choose the best way to get your support
  • Delivering your support services.
  • Monitoring and reviewing your support to make sure you are safe, happy and getting a good service.
You can also view our guide to creating your own personal support package below or you can download an easy read guide to our personalisation services here.
To find out more please contact us on 0300 303 7333 or email customerservices@east-thames.co.uk.