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The WOW! Awards

At East Thames we put customers at the heart of everything we do. We encourage all our employees to exceed expectations in order to deliver the best possible service to our customers.

The WOW! Awards are the UK's only national awards that recognise excellent customer service based purely on customer and colleague nominations.

If you feel an East Thames staff member has delivered great customer service to you and deserves recognition, you can nominate them for a WOW! Award. By highlighting employees who have gone above and beyond their normal duties, you’re helping us to deliver even better customer service at East Thames.