Everyone who signs an L&Q tenancy knows they have to act responsibly and make sure their children and visitors do not cause trouble. The same applies to leaseholders and to subtenants and lodgers.
L&Q is committed to dealing with anti-social behaviour and will take prompt, appropriate and decisive action to deal with issues before they escalate. We will work with relevant partners (eg local authorities and police) when necessary.
Where residents cause persistent problems and do not respond to the concerns being raised about their behaviour, we'll use whatever powers and remedies are available. If necessary, we will take court action which could lead to eviction. But we will always make sure that our actions are proportionate.
What is anti-social behaviour?
Residents should recognise that everyday noise and lifestyle differences are to be expected when living close to other people. We have a list of some of the things that are considered, or not considered, to be anti-social behaviour on this page.
Reporting anti-social behaviour
You should always call the police if you have a serious, urgent problem.
Your local council is responsible for looking into complaints about noise from homes and gardens, and can serve notices to stop or restrict the noise.
Supporting Victims and Witnesses
Tackling anti-social behaviour
Hate crime and harassment
How can we help if you're experiencing ASB?
Living in flats or maisonettes