Through L&Q

You can pay your rent by telephone if you have a debit or credit card 24 hours a day. Just call us on 0300 456 9996 (option 1) and follow the instructions.

You'll need to know the exact amount you want to pay as well as your:

  • Unique ID number (6-digit number found at the top of your rent/service charge letter)
  • Your debit/credit card (registered to your home address in your own name)

Otherwise just contact our customer contact centre during normal work hours.


You can also pay your rent over the telephone if you have a debit or credit card, by calling on 0844 557 8321.

Normal office hours at Allpay Limited are 9am to 5:30pm, from Monday to Friday.

Paying online

Remember you can also pay your rent online.